Terms & Disclaimer

01. Introduction

These Terms & Conditions apply to the use of the Gloroots Aesthetics website, including service information, online forms, appointment enquiries and communication options.

Clinical consultations and treatments may be subject to additional consent forms, eligibility assessments and clinic-specific conditions.

02. Website Use

Visitors are expected to use this website for lawful and legitimate purposes.

• Do not submit false, misleading or fraudulent enquiries.
• Do not attempt to interfere with the website’s security or functionality.
• Do not misuse website forms, communication channels or published materials.
• Do not reproduce protected website content without appropriate permission.

03. Medical Disclaimer

Information about Hair PRP, Laser Hair Reduction, Hydra Facial, Skin Treatments and other aesthetic services is intended to provide a general overview of available treatment approaches.

Do not delay seeking professional medical advice because of information read on this website.

If you experience a medical emergency, contact your local emergency services or seek immediate medical assistance.

04. Treatment Information

Descriptions of treatments and aesthetic procedures are intended to explain their general purpose, process and possible considerations.

Actual treatment options, techniques, equipment, suitability and availability may vary based on individual circumstances and clinical assessment.

Information on this website should not be interpreted as a guarantee that a particular treatment is suitable for everyone.

05. Results & Expectations

Treatment results vary depending on individual factors such as skin type, hair characteristics, health history, treatment suitability and adherence to recommended aftercare.

No specific cosmetic or aesthetic outcome is guaranteed through information provided on this website.

Any treatment photographs, illustrations or descriptions are intended for general information and may not reflect the outcome of every individual.

06. Consultation & Eligibility

A professional consultation may be required before undergoing an aesthetic or medical procedure.

Your clinician may consider your relevant medical history, treatment goals, potential contraindications and other factors before recommending an appropriate approach.

Gloroots Aesthetics may decline or postpone treatment where it is considered clinically inappropriate, unsafe or otherwise unsuitable, consistent with applicable law and professional obligations.

07. Appointments & Enquiries

Submitting an appointment request through our website, contact form, WhatsApp or telephone does not automatically confirm a booking.

Appointments are subject to availability and confirmation by our team.

If you need to reschedule or cancel an appointment, please contact the clinic as early as reasonably possible.

Any applicable cancellation or deposit conditions should be communicated at the time of booking.

08. Pricing & Payments

Treatment prices may depend on the procedure, treatment area, consultation findings, number of sessions and individual requirements.

Any pricing displayed on the website is subject to confirmation before a service is purchased.

Applicable deposits, payment arrangements, refunds and cancellations should be explained before payment is accepted, subject to applicable consumer protection law.

09. Treatment Risks & Aftercare

Aesthetic and medical treatments may involve risks, limitations, contraindications, discomfort or side effects.

Risks vary by treatment and individual circumstances. They should be discussed with the treating professional before informed consent is given.

Patients should follow the aftercare guidance provided by their clinician and contact the clinic if they experience unexpected symptoms or concerns.

10. Website Content & Accuracy

We aim to keep website information accurate and up to date, but cannot guarantee that every description, image or page is free from errors or omissions.

Website content may be updated, corrected or changed without prior notice.

Website photographs and graphics may be illustrative unless expressly identified as actual clinic or treatment images.

11. Third-Party Links

This website may contain links to external websites, booking tools, messaging platforms or other services.

Such third-party services may operate under their own terms and privacy policies.

We do not control third-party websites and are not responsible for their independent content or practices.

12. Privacy & Personal Information

Personal information submitted through website forms or communication channels will be handled according to our Privacy Policy and applicable law.

Please review our Privacy Policy to understand how enquiry information may be collected, used, stored and protected.

13. Limitation of Liability

To the extent permitted by applicable law, Gloroots Aesthetics is not responsible for losses arising solely from reliance on general website information without obtaining appropriate professional advice.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded, including applicable statutory consumer rights or liability for professional negligence.

14. Changes to These Terms

We may revise these Terms & Conditions periodically to reflect changes in website functionality, clinic services or legal requirements.

Updated terms will be published on this page along with a revised date.